Terms and Conditions

TERMS AND CONDITIONS …..

We hope you will enjoy a stay at Dovedale Apartment. Our terms and conditions for any booking are as follows:

Bookings:
To make a booking, please:

*  call Sarah on 07919 446240
*  email us on glenridding.apartment@hotmail.com

*  or click on how to book

Tariff and Prices:
For information on the tariff for a one week’s stay, please click here. Short breaks are available in Spring and Autumn – please enquire.

Accommodation:
Dovedale Apartment sleeps two people.

To confirm a booking:
We require a non-returnable deposit to confirm your booking. The balance will be due two calendar months in advance of your arrival.

Cancellations:
If you cancel more than two months in advance of your booking, we will refund the cost of your holiday (minus the deposit) if we can fill the cottage on the same dates.  If you cancel within two months of your arrival date, we will not refund the deposit and you will be liable to pay the total cost of your booking.

What is included:
One full set of bed linen is provided at no extra charge.

Electricity and fuel for the multi fuel stove in the lounge is provided free of charge. Electricity is provided for your use within the apartment, not for refuelling electric vehicles. Electric charging point are available in Glenridding. There are 2 electric car charging points (connectors) available at Glenridding Car Park – see details and other nearby charge points below. The charge points are operated under the Pod Point network, more information on accessing points on this network can be found on the public charging network area.

There is free wifi.

Arrival and Departure:
Dovedale is let from Saturday to Saturday.

Stays of 3 to 5 nights are available from November to March and mid-week breaks may be available at other times of the year.

Please arrive after 5.00 pm and leave by 10.00 am on the day of departure.

Parking:
There is parking for one car opposite the apartment.

Damages and breakages:
Accidents do happen. Please report any breakages or damage immediately, so that we can put them right for our next visitors. Major damage or breakages will be charged for.

Liability:
No liability is accepted in respect of loss or damage to any member of your party, your baggage, car or contents.

Other Conditions:
Sorry, no pets allowed and no smoking.